samedi 4 juin 2016

Samsung Galaxy Prime Express (AT&T) Microphone Randomly Mutes (6.0.1)

Hi!

I got a new Samsung Galaxy Prime Express (SM-J320A) from AT&T GoPhone.
It's a cheap phone (around $130) - I bought it in the US, unlocked it and now using it in my home country.

Everything works great except the microphone - it randomly mutes me so the other side can't hear me for about 3-5 seconds during some calls (about 40% of the calls). This doesn't happen during a speakerphone call, only in normal mode. I tried to factory reset, doesn't help. I disabled all apps, doesn't help. As far as I can see, no apps are interfacing with the microphone permission.

I noticed when this problem happens, I can simply press "Speaker" and go back to "Phone" (earphone) and everything works fine.

What do you guys think?

Thanks


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